FAQ
Frequently Asked Questions (FAQ)
Below are some of the most commonly asked questions about shopping on wozudA.
1. How do I place an order?
To place an order, simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the instructions to enter your shipping details and make a payment.
2. Do you ship internationally?
Yes! We offer worldwide shipping to many countries. Shipping fees and delivery times vary depending on the destination.
3. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the courier’s website.
4. What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure online payment options.
5. How long does delivery take?
Delivery times depend on your location and the shipping method chosen at checkout. Typically, international orders take 7-21 business days to arrive.
6. What is your return and refund policy?
We offer a hassle-free return policy. If you receive a damaged or incorrect item, you can return it within 30 days of delivery for a replacement or refund. Please check our Return Policy page for more details.
7. Can I cancel or modify my order after placing it?
Orders can only be modified or canceled within 24 hours of placing them. After this period, they are processed and shipped.
8. How do I contact customer support?
You can reach us through:
📧 Email: wozudamart@gmail.com
💬 Live Chat: Available on our website
If you have any other questions, feel free to contact us. We’re here to help! 😊